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Umang Shah

Have worked in a multi-vendor environment with reputed companies like Airtel, Nokia and Huawei Telecommunications. Have gained principal expertise in GSM 2.5 G and a working knowledge in CDMA 1x. Worked as a Technical Account Manager with Actix Ltd. a wireless telecommunications performance Engineering Company, Handling their India Operations. Helped launch its India operations and Achieved a country team target of approx US$ 3M in the first year itself. Worked with CSI Canada as an Account Manager selling Governance, Compliance and Risk Management Solutions.Completed a certificate course in the Bates Project Management Methodology and Project Planning for Success from Toronto, Canada. Currently trying my best to realize my entrepreneurial potential gaining valuable experience working with startups (Airtel mumbai, Nokia India managed services, Huawei india, Actix india and CSI were all startups)

Umang Shah's Background

Umang Shah's Experience

Account Manager at CSI Canada

March 2007 - September 2007

Worked as an Account Manager in a team comprising of 3 sales personell responsible for selling compliance, risk management and governance solutions for Canada and the US markets.

Technical Account Manager at Actix Ltd

January 2006 - March 2007

• Ownership of overall technical responsibility for accounts ensuring that sales opportunities are maximized by producing and executing a co-ordinated account plan including understanding business issues, technical blockers and politics. • Worked to establish and close new opportunities within India, and South Asia Including Bangladesh and Sri Lanka. Achieved team Sales Targets of approx US$ 3M in India in the first year. • Managed customer issues, using the corporate Product Management group and established support mechanism, and ensured the solutions met customer requirements. • Prepared and performed technical / functional presentations of Actix products. • Scoped software and service deliverables together with Commercial Account Manager (CAM) • Maintained a technical account plan with existing customer base, including but not limited to release plans, upgrades, training, workshops • Responded to technical tenders • Ensured that post-sales support issues are resolved.

RF Technical Support GSM / CDMA/ WCDMA at Huawei Telecommunications

July 2005 - January 2006

Responsibilities: • Technical Support for all Projects. • Network Simulation Generation. • Design Plan Outputs. • Producing project documents (e.g. Traffic Report, Optimization report, the Latest Engineering Parameters Table and the update record) and providing technical suggestions. • Network Design implementation (includes but not limited): the PN/Module/LAC/BSC and Neighbor List design, the Primary Engineering Parameters Table. • Arranging trainings for new employees. Workscope : Worked on CDMA2000 Trial Demonstration project for Tata Teleservices Ltd for their Rural Area Networks (RAN) project at Kolhapur and Hyderabad. Also engaged in Pre-tender activity for the MTNL GSM – WCDMA project. Developed a pre – Plan for the GSM / WCDMA coverage of the New Delhi Metro Rail System. Provided Pre Sales (Bidding Stage) support for the Hutch GSM project for 7 Circles.

RF Engineer at Nokia India Pvt Ltd

August 2004 - July 2005

• Worked as an RF Engineer, on Planning and Optimization of the Airtel Mumbai Network under the managed Services contract. • Performed regular network checks and monitoring the network performance against the set KPIs. • Maintained an Overview of the network swap from Motorola to Nokia. • Was responsible for meeting the KPI criteria set by the Operator (Bharti Cellular Ltd) at both the Cell as well as the Network level. • Was responsible for New BSC integrations and subsequent re-homing of Sites to the new BSCs. • Also responsible for Periodic Competition drive tests and coverage and quality benchmarking. • Responsible for resolving KPI related hardware issues. • Search Ring Creation and Planning of Sites based on Coverage and Capacity Requirements. • Capacity Planning and expansion of sites under heavy utilization. • Frequency Planning & Optimization. • Verification of IBS plans and subsequent acceptance reports.

Network Planning Engineer at Bharti Cellular Ltd

October 2003 - August 2004

• Worked as a Network Planning Engineer, Handling Planning and Optimization of around 440 cells spanning across 3 BSCs in Mumbai, covering the geographical areas from Mulund to Thane, Kalyan, JNPT, Uran, and Navi Mumbai Areas upto Panvel • Also helped on additional 4 BSCs spanning from Andheri to Bhayendar for 3 months • Obtaining and analyzing performance statistics from daily GOS and also the OMC-R • Planning of indoor solutions like IBS & Repeaters to improve indoor coverage • Capacity Planning and expansion of sites under heavy utilization. • Frequency Planning Awarded “Rising Star” by Mr. Sunil Bharti Mittal (Chairman of Bharti Cellular Ltd.) in August 2004 for providing quick and efficient resolution to network complaints of corporate customers.Around 50 Sites Planned and Surveyed, 5 IBS planned, implemented and Optimized, Numerous Customer complaints solved, Troubleshooting done, TRAI Audit reports prepared, Competition Benchmarking done, Roaming Corridor drives analyzed

network planning engineer - UnderGrad Apprentice at Airtel

June 2002 - May 2003

Provided Support and Helped Launch the Airtel Mumbai Network - India's first 1800 MHz wireless network. Performed various network tests and helped the implementation team with the network rollout. Successfully completed the project ' Radio Propagation Model Tuning @ 1800 MHz' for the city of Mumbai, and developed and tuned models for predicting radio coverage in various clutter types in the city.

Head Presales at PhiMetrics

December 2007

Driving Sales and Business Development

Umang Shah's Education

University Of Mumbai

1999 – 2003


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